Telephos Ltd Professional

'No business, regardless of size, can afford to be difficult to access - Telephos provides the perfect answer! Your contact centre can be in-house or outsourced - either way, it should help people to utilize your services and encourage them to buy your products.'

As the only New Zealand-owned company providing a complete Telemarketing, Training and Contact Centre Consulting Service at a professional level we can help you in the following areas:
- Telephos provides the perfect answer
- Call Centre Communication Skills, including Customer Service, Telephone Sales
- Telephone Debt Collection Skills
- Outbound Telemarketing and Telephone Account Management
- Team Leader and Call Centre Manager mentoring and development
- Contact Centre set up, management and Strategy Planning
- Training and Needs Analyses
- Writing and presenting training programmes
- Coaching & one to one mentoring
- Contact Centre assessment, process identification and streamlining / reorganisation
- Campaign development and implementation

A smart, agile company that is flexible, adaptable, and responsive - Telephos provides the perfect answer! Auckland and New Zealandwide

Telephos are experts at providing call centre solutions. We over 30 years of experience of contact centre communication, sales, training and consulting. We look forward to helping you improve your customer satisfaction and profitability.